Repair Technician
Company: CorTech LLC
Location: Noblesville
Posted on: January 25, 2023
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Job Description:
Shift: 1st Shift
Description:
Title - Repair Technician
Required skill set - Understands how to test and interpret results.
Computer skills a plus, able to complete minor repairs/parts
swapping.
Is this a temp to perm position - potentially
A brief overview of your facility and what you produce - We are a
Service, Remanufacturing, and Manufacturing facility for Ultrasound
devices.
Description:
Performs assignments in support of Client product repair. A Repair
Technician is responsible for repairing and refurbishing used
Client products at the Client facility. This may include, but is
not limited to repairing, testing and delivering repairable parts
to a Global Parts Organization GPO. Key interfaces include
Engineering to evaluate product design and Sourcing/Planning to
forecast delivery.
Key responsibilities include:
--- Testing of Ultrasound Systems and associated devices to ensure
functionality for customer use.
--- Basic troubleshooting, maintenance and service repair needs on
designated equipment.
--- Complete Preventative Maintenance and Field Modification
Instruction.
--- Communication and teamwork are vital with various business and
functions
--- Order and manage repair parts cycle times.
--- Keep up-to-date on administrative responsibilities such as
maintaining customer service logs and internal service records in a
timely manner.
--- Maintain communications with customers to ensure resolution and
proper follow-up, leading to customer satisfaction.
--- Utilize the escalation process to resolve customer service
delivery issues and conducting root cause analysis that will lead
to effective problem solving.
--- Maintain tools and test equipment properly and ensuring they
are calibrated as needed.
--- Comply with Health and Human Services, FDA, Environment Health
and Safety and/or all other applicable regulatory requirements
--- Provide efficient service delivery to all accounts within
assigned area.
--- Understand how to drive product quality by identifying
manufacturing issues, developing cost-effective solutions, and
overseeing successful implementation into production.
--- Participate in new product introductions through process
layout, tool development, and new equipment.
--- Ensure regulatory compliance through Validation & Verification
plan execution and analysis.
--- Co-ordination of manufacturing releases
--- Lead Compliance, as well as Environmental, Health & Safety
efforts in support of plant goals
--- Excellent time management skills
Qualifications:
--- Associates degree in technology or related discipline (or local
equivalent 2 year degree), or a High School diploma (or local
equivalent) and 1 or more years of relevant technical
experience
--- Proficiency to troubleshoot at subsystem and system level,
using identifiable problem solving techniques
--- Excellent customer service skills
--- Excellent team worker; self-motivator
--- Good oral and written Communication Skills and proficiency to
interpret, instruct, and explain complex, technical information
--- Proficiency in Microsoft Office Programs to include Outlook,
Word, Excel, and Access
--- Good analytical and planning skills and attention to detail
--- Willing to learn new process and technology as technology and
process advance.
--- Ability to lift up to 55 lbs independently
Preferred Qualifications:
--- Degree in Electronics Engineering or Medical Related Field
--- Understand System wiring schematics
--- Prior experience working in LEAN manufacturing environment
--- Experience in a Testing environment with emphasis on finding
failures.
Quality Specific Goals:
Aware of and comply with the Client Quality Manual, Quality
Management System, Quality Management Policy, Quality Goals, and
applicable laws and regulations as they apply to this job
type/position
Complete all planned Quality & Compliance training within the
defined deadlines
Identify and report any quality or compliance concerns and take
immediate corrective action as required
Knowledge and understanding of document control, design transfer,
verification, validation, acceptance activity, eDHR and electronic
signature requirements to ensure that product, equipment, tools,
processes, software, training and documentation meet
requirements.
Knowledge and understanding of production process work instructions
and operates within them to ensure that a device conforms to its
specifications
Ensures the creation of accurate, complete and timely records and
electronic device history records.
Keywords: CorTech LLC, Noblesville , Repair Technician, Professions , Noblesville, Indiana
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