On-Site Patient Advocate
Company: The WellFund, LLC
Posted on: May 28, 2023
This position would be located at Riverview Health in Noblesville, IN. This position is responsible for building working relationships, solving problems and supporting patients while they learn the coverage options on both a federal and state level. An On-Site Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. They work as part of a team in a Hospital environment and also on an independent level. The On-Site Patient Advocate must ensure that methodologies, policies and procedures are deployed to guarantee the highest quality standards with "patient first ideology" as a goal.
Essential Duties of the Position
Responsibilities of the Position
Difficulty of Work
Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager as warranted to ensure the provision of quality service.
The incumbent works in a team concept, but works independently on his/her own. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient.
Personal Work Relationships
The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates.
Schedule: Full-time; Monday to Friday 8:30 AM to 4:00 PM PM EST
Keywords: The WellFund, LLC, Noblesville , On-Site Patient Advocate, Other , Noblesville, Indiana
here to apply!