Implementation Analyst
Company: RLDatix
Location: Carmel
Posted on: April 1, 2026
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Job Description:
Implementation Analyst | Professional Services | Carmel, IN |
Hybrid RLDatix is on a mission to transform care delivery
worldwide, ensuring every patient receives the safest,
highest-quality care. Through our innovative Healthcare Operations
Platform, we're connecting data to unlock trusted insights that
enable improved decision-making and help deliver safer healthcare
for all. At RLDatix we’re making healthcare safer, together. Our
shared passion for meaningful work drives us, while a supportive,
respectful culture makes it all possible. As a team, we collaborate
globally to reach our ultimate goal—helping people. We’re searching
for a Carmel, IN based Implementation Analyst to join our
Professional Services team, so that we can assist our Policy
product customers in the software onboarding process. The
Implementation Analyst will consult with clients, configure
software, and lead training to ensure client success. How You’ll
Spend Your Time Lead weekly calls with customers to monitor
progress, address challenges, and provide support through
implementation Understand clients' needs in order to architect the
best approach and configure the software accordingly for each
client Lead virtual trainings with customers to ensure successful
adoption and usage of the software Build and revise implementation
schedules via Smartsheet, as well as track project progress through
OpenAir Respond to all customer inquiries with urgency and empathy,
collaborating with internal teams when necessary, to ensure
white-glove service What Kind of Things We’re Most Interested in
You Having Previous experience in a customer-facing, enterprise
SaaS implementation role Proven success communicating with senior
executives In-depth knowledge on how to manage multiple projects
simultaneously A quick learner with strong problem solving and
critical thinking skills Ability to commute to Carmel, IN 50% of
the month A knack for working collaboratively within a
customer-focused environment A bachelor's degree By enabling
flexibility in how we work and prioritizing employee wellness, we
empower our team to do and be their best. Our benefits package
includes health, dental, vision, life, disability insurance, 401K,
paid time off, and paid holidays. RLDatix is an equal opportunity
employer, and our employment decisions are made without regard to
race, color, religion, age, gender, national origin, disability,
handicap, marital status or any other status or condition protected
by Federal and/or State laws. As part of RLDatix’s commitment to
the inclusion of all qualified individuals, we ensure that persons
with disabilities are provided reasonable accommodation in the job
application and interview process. If reasonable accommodation is
needed to participate in either step, please don’t hesitate to send
a note to accessibility@rldatix.com .
Keywords: RLDatix, Noblesville , Implementation Analyst, IT / Software / Systems , Carmel, Indiana
