Associate Director, SC BPKC Global Process Expert - Store and Handle

Company: Eli Lilly and Company
Location: Indianapolis
Posted on: July 10, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Organization Description: The mission of the Supply Chain Business Process Knowledge Center (BPKC) is to provide technical and business process expertise to the global supply chain business processes at Eli Lilly and Company. These business processes span across the supply chain management towers of Planning, Buy & Make, Store & Handle, and Ship & Distribute. This position supports the Store & Handle function, including Warehouse Management, Warehouse Execution System integration, and Serialization. The Supply Chain BPKC is responsible for business process and SAP training, consulting, problem resolution, process improvements, innovation, project implementations, and tool and process governance. Our purpose centers on the use of SAP and global tools to make our Supply Chain business processes more innovative, productive, and control minded. While this position will perform no IT technical configuration or SAP programming work, configuration knowledge and SAP implementation experience is strongly desirable. The position's responsibilities focus on the usability of SAP and connected systems by our GBS Centers, Corporate functions, affiliates, and manufacturing and distribution site personnel. High-Level Responsibilities: Project Implementation Lead complex cross-functional projects or large projects in the Store & Handle space, utilizing project management techniques as appropriate. Influence, design, and develop complex business processes and technical solutions to the global SAP environment in partnership with information technology and business leaders. Organize and conduct requirements gathering, design, testing, documentation, and training activities for projects impacting Store and Handle. Business Partnering and Innovation Build relationships with stakeholders to understand pain points and effectively navigate internal processes. Network with external parties to create and maintain awareness of the latest business and technical trends, issues, and opportunities; share learnings with Lilly peers and leaders. Leverage depth and breadth of global Finance and Supply Chain business and technical experience to propose innovations that improve productivity and controls. Process and Tool Governance Govern the integrity of global design, anticipating key business and environmental changes impacting global Store and Handle processes. Work with Global Process Owners, Global Supply Chain, Site Supply Chain Teams, IT, and Business Quality Assurance to ensure the systems are compliant with all external requirements and internal productivity targets. Partner with the Global Process Owner and PMO to prioritize projects and changes. Provide ideas and input to influence the project list. Prioritize system changes for break/fixes and enhancements in cooperation with the IT and Data teams. Identify opportunities to maximize technology usage and benefits within the Finance and Supply Chain SAP environment. Utilize data, analytics, and process mining tools and techniques to gain actionable business insights. Consulting and Problem Resolution Provide complex consulting to team members and end-users related to Store and Handle questions and issues. Serve as a consultant on complex, cross-functional issues with other supply chain functions and IT colleagues. Resolve business and technical issues impacting global process. Identify and act on incremental innovation plays based on consulting requests received and opportunities observed. Understand master data and its impact on transactional processing and reporting; provide recommendations to issues, break/fixes, projects, and governance rules accordingly. Understand SAP security role group design and security authorizations; engage security experts as needed to ensure sensitive information is protected. Training Materials and Delivery Provide Store and Handle business process and SAP training and formal knowledge transfer around key integration points and cross-functional implications of processes. Share key learning points and system changes to the global Store and Handle community to increase business process knowledge and SAP proficiency. Ensure training materials and process flows are up-to-date based on the latest system and business process changes. Basic Requirements: BS degree in Supply Chain, Finance, Information Technology, Business, or a related field (or equivalent work experience) 5 years of Lilly or industry experience with strong and broad business process knowledge in the Warehousing and Logistics space 3 years of EWM-related projects, consulting, or problem resolution Demonstrated ability to appropriately diagnose complex SAP and business problems, select or create alternative solutions, and effectively implement the solution Additional Preferences: Ability to work independently and as part of a global, virtual, cross-functional team Ability to influence decision-makers and cooperate with people at all levels of an organization A growth mindset and the learning agility to draw upon previous experiences and apply them to new situations Curiosity to uncover root causes of issues and the drive to correct and prevent them Action-oriented and persistent to work through ambiguity Previous experience in a manufacturing and/or distribution site Effective project management skills to manage time, prioritize tasks, and implement mitigating steps to keep projects on schedule to meet deadlines The ability to lead and influence a team without direct authority APICs CPIM, CSCP or CLTD certification preferred Multi-lingual a plus Excellent English written and oral communication skills Additional Information: Due to the nature of the global project and support activities, some overtime and/or “off hours” effort is required during peak business times 20% domestic and/or international travel might be required This role is not eligible for remote work. The individual must be onsite in Indianapolis, IN with the ability to work from home up to 4 days per month. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $123,000 - $180,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

Keywords: Eli Lilly and Company, Noblesville , Associate Director, SC BPKC Global Process Expert - Store and Handle, IT / Software / Systems , Indianapolis, Indiana