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Customer Service Representative

Company: Helmer Scientific
Location: Noblesville
Posted on: September 16, 2022

Job Description:

Overview: Helmer Scientific designs, integrates, manufactures, markets, and distributes specialized medical and laboratory equipment to clinical and life science customers in over 125 countries.At Helmer:* We offer competitive salary and benefits* We offer a positive team environment* We offer an opportunity to fulfill potential by performing meaningful and rewarding work* We are committed to serving customers, team members and the world communityAre you ready to join us and make a difference? We have a career opportunity for a Customer Service Representative to join our team!Responsibilities: The Customer Service Reprentative:* Provides domestic and international customer support via telephone, fax and e-mail to our internal and external customers.* Support includes product and part support, order entry, CRM data entry, coordination of shipping requirements and varying degrees of assistance to customers.Qualifications: Relative Work Experience: 0-3 years related work experience. Prefer call center or customer service experience.Education: High school diploma (AS/BS in Business Admin, Communication or related degree preferred).Certifications / Licenses: None required.Computer Systems / Software: Proficient in Microsoft Office Suite (FourthShift and GoldMine preferred).Key Competencies:* Proactively develops customer relationships by making efforts to listen to and understand the customer (both internal and external); anticipates and provides solutions to customer needs; gives high priority to customer satisfaction.* Demonstrates ability to plan and prioritize work; assess work requirements; make timely and appropriate decisions; use good judgment; meet time commitments.* Capable of following established procedures and ensuring accuracy in documentation and data; concentration on routine work details amid periodic interruptions.* Participates and supports team activities; is open to the ideas, diverse views and opinions of others; offers opinions constructively; offers assistance when needed.If you don't meet the minimum requirements we've listed, but still think you are qualified for the job, you are welcome to apply for consideration._As an EEO/AA Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, ancestry, disability status, sexual orientation, gender identity, genetic information, veteran status or any other protected characteristic.__Helmer is committed to creating a diverse, equitable, and inclusive workplace in which we respect and celebrate each person._Location: 14400 Bergen Boulevard, Noblesville, IN 46060Job Type: Full-timePay: $16.50 - $18.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Disability insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Paid training* Parental leave* Profit sharing* Tuition reimbursement* Vision insuranceSchedule:* Monday to FridayExperience:* Customer Service or Call Center: 1 year (Required)Work Location: One location

Keywords: Helmer Scientific, Noblesville , Customer Service Representative, Hospitality & Tourism , Noblesville, Indiana

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