Commercial Cleaning Customer Service Representative

Company: Office Pride of Noblesville-Fishers
Location: Noblesville
Posted on: June 14, 2022

Job Description:

Job DescriptionOffice Pride Commercial Cleaning Services offers employment opportunities for men and women who believe in honesty, integrity and a hard work ethic. We have part time and full time employees who work as cleaning professionals servicing office buildings and other facilities throughout the Indianapolis and surrounding areas. Full Time Monday Through FridayWeekly Pay $15.00 Per HourUp to 2 weeks of vacation time Company vehicle to drive during the day to perform inspections at customers Located In Noblesville, INJob Duties Inspect customers according to schedule that you create. Must be able to determine when extra touches with a customer are needed.Input customer data into Janitorial Manager system.Create specific templates for inspections for each customer. Catered to their building.Maintain NOTES in Janitorial Manager to document all customer communications.Respond to customer complaints via phone, email or whatever means they prefer. Proper follow up on issues they reported to us. Call customers to get feed back after we correct issues. Maintain our customer complaint system, notifying operations when additional follow ups are due to be performed by evening supervisor.Any other duties as assigned by supervisor.QualificationsMust be people oriented and able to build quick relationships with othersAbility to prioritize and have technical ability to use computer programsAbility to sympathize with a customer while keeping our companies best interest as wellAble to multi task and switch from one task to another quicklyExcellent eye for detailsExcellent communication skillsAbility to relate how customers ACTUALLY feel without over exaggerating to office staffAbility to calm a situation before it escalates and becomes over heatedYou will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Keywords: Office Pride of Noblesville-Fishers, Noblesville , Commercial Cleaning Customer Service Representative, Hospitality & Tourism , Noblesville, Indiana