Catering Sales Manager - Conference Center Hotel
Company: Embassy Suites by Hilton Noblesville Indianapolis
Posted on: November 25, 2022
*We are searching for an enthusiastic and driven Catering Sales
Manager to offer personalized sales and service: *
Your primary responsibility will be the corporate market, as well
as Not for Profit/Government; both markets will cover new account
development and existing account management to meet/exceed revenue
goals. You must be able to effectively communicate to all hotel
departments the information necessary to successfully execute the
client's needs, while maintaining a good client relationship.
Through sales strategy implementation and execution, including
inside sales calls, outside sales calls and account penetration,
you will help drive the hotel's Top Line success. If you are a
high-achieving, results-driven professional who can contribute to
our team and make an impact, we may be the opportunity for you.
*Preferred Requirements: *
*Candidates with the following background should consider applying
for this position: *
\* Experience selling to and servicing of Corporate market as well
as Government/Not for Profits.
\* Experience in the Indianapolis/Hamilton County market.
\* Hilton brand experience a plus.
\* Proactive approach to prospecting for new business as well as
account penetration and saturation
\* Extensive knowledge of sales methodology including needs /
benefit / feature / objection / closing techniques.
\* Effective written, verbal and presentation skills for proposals,
site inspections and correspondence.
\* Proactive follow up skills displaying sense of urgency.
\* Meticulously Organized.
\* Computer Skills including MS Word, Excel, Outlook a must. OnQ
experience a plus.
\* Professional appearance and conduct.
*What you will do: *
*Be a Representative of the Company *- Professionally approach and
communicate with current and prospective customers. Knowledgeable
on market, positioning of hotel, amenities and brand. Understand
booking patterns, trends, high demand times, and events in the
market. Convey a strong belief in the hotel and confidently discuss
hotel features, services and advantages.
*Research, Identify & Develop Sales* -Research and understand
demand generators, new business sources, the internet as a
prospecting tool, community involvement and networking. Monitor
customer preferences to determine focus of sales efforts. Research
and identify new business opportunities for the hotel including
reaching out to event planners and staying abreast of local events.
Represent the Company at trade association meetings to promote
hotel as needed.
*Be Proactive and Creative in Your Sales Approach *- Exercise
creativity, discretion and independent judgment in determining how
to assemble an event to suit each customer's taste. Give full
attention to what customers are saying, taking time to understand
the points being made and asking questions as appropriate. Conduct
site visits and prepare original, creative proposals tailored to
address the needs of and to impress the customer. Develop solutions
to any cost concerns and resolve any challenges or problems.
Aggressively pursue all appropriate opportunities for customer
solicitation and relationship building. Aggressively engage in
creative networking, uncovering and cold calling prospective
clients to generate activity for future business.
*Negotiate and Close Sales* - Influence and convince customers to
select the hotel for their hospitality needs. Negotiate terms and
reconcile differences. Develop contingency plans and act promptly
and effectively when closing problems arise. Recognize customers
for loyalty and/or accept feedback. Identify and secure business to
fit the yield strategy. Sell to fill need dates. Sell and upsell
hotel services to meet/exceed sales and financial objectives.
Capture all profitable business. Attain/exceed sales goals and
profitability. Communicate sales activities with peers and
*Execute Account Management *- Develop and maintain constructive
and cooperative working relationships with customers and others in
the course of their event planning. After securing business,
deliver a high level of customer service with key decision makers,
solve customer problems, meet commitments, seek customer input and
anticipate customer needs. As appropriate, meet the customer at the
event, ensure proper event set-up and customer satisfaction. Take
initiative to solve any problems by liaison with other hotel
*Manage Administrative Responsibilities *- Compile required sales
reports and reporting process. Maintain accurate and up-to-date
records of all sales and transactions. Complete all required and
requested reporting in a timely and accurate manner.
*Education, Experience and Abilities*:
*-A four-year college degree in hospitality management, marketing,
business or related degree or equivalent experience preferred.*
*-Two more years of full-service catering sales experience or
equivalent a plus. Familiarity with hospitality industry practices
preferred. Strong background in selling rooms, F&B, catering,
meeting rooms, and A/V.*
*-Ability to travel locally and overnight.*
*-Proficient with Delphi, Social Tables, Microsoft Office Word and
Microsoft Excel, or equivalent experience with Event Order
*-Must have clear, concise written and verbal communication skills
as well as exceptional detail in follow-up.*
*-Strong professionalism, diplomacy, selling skills and work
*-Work effectively with Clients and Event Planners, Rooms, Sales,
Conference/Convention Services, and Banquet Departments.*
*-Consistently meet or exceed sales goals.*
Job Type: Full-time
Pay: From $60,000.00 per year
* Dental insurance
* Employee discount
* Health insurance
* Referral program
* Vision insurance
* Monday to Friday
Ability to commute/relocate:
* Noblesville, IN 46060: Reliably commute or planning to relocate
before starting work (Preferred)
* Catering Sales: 1 year (Preferred)
* Events management: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Embassy Suites by Hilton Noblesville Indianapolis , Noblesville , Catering Sales Manager - Conference Center Hotel, Executive , Noblesville, Indiana
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