Supervisor, Metrology

Company: Resilience
Location: West Chester
Posted on: July 3, 2025

Job Description:

A career at Resilience is more than just a job – it’s an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. For more information, please visit www.resilience.com Position Summary & Responsibilities The Supervisor, Metrology oversees equipment calibration, maintenance, and compliance while ensuring proper documentation and audit readiness. This role manages training, performance reviews, and process improvements while leading investigations and closing CAPA and change control actions. Additionally, they provide technical support, monitor equipment performance, and coordinate team activities to maintain operational efficiency. Equipment & Maintenance • Facilitate routine calibration and maintenance of equipment, including lab instruments and physical measurement devices, following procedures and schedules. • Perform preventative and corrective maintenance of equipment, systems, and facilities. • Monitor equipment performance and troubleshoot issues. • Use calibration and maintenance management systems (e.g., CMMS, SAP) to track inventory, work orders, and materials. • Maintain certification records and ensure equipment remains in compliance. • Report calibration metrics to management and stakeholders. Training & Development • Train employees on systems, equipment, procedures, and safety protocols. • Monitor employee training to ensure compliance. • Provide leadership, development, and mentorship for others. • Guide employees on SOPs, work instructions, and other control documents. • Perform annual performance reviews of direct reports. Documentation & Compliance • Ensure proper documentation practices during job activities and maintenance processes. • Maintain accurate and complete records (e.g., logbooks, quality records, calibration reports). • Read, understand, and comply with SOPs, cGMP, and safety protocols. • Report and investigate process deviations, observations, and compliance concerns. • Write, review, and revise SOPs for equipment, processes, and maintenance. • Establish visual tracking and tools for audit readiness and trend analysis. • Close out CAPA, change control actions, and deviations in a timely manner. Process Improvement & Investigation • Lead and coordinate investigations, studies, and process improvement activities. • Conduct root cause analysis and recommend corrective actions. • Identify and implement temporary and permanent fixes for issues. • Analyze data trends to identify causes and propose improvements. • Assist with executing validation protocols for processes, equipment, and cleaning. Leadership & Coordination • Assign work tasks and coordinate activities of support groups. • Communicate priorities and progress to teams and management. • Facilitate communication between management and non-management. • Lead team meetings, committees, and cross-functional teams. • Serve as a subject matter expert (SME) on systems, processes, and compliance matters. Safety & Compliance Oversight • Conduct safety inspections and ensure adherence to safety regulations. • Participate in spill control, hazardous materials handling, and first aid. • Serve as SME for safety initiatives (e.g., process safety, industry programs). • Oversee departmental safety inspections and ensure compliance resolutions. Operational Support • Gather, organize, and communicate operational information. • Perform physical inspections of the site and equipment. • Coordinate with external vendors for off-site calibrations, ensuring compliance with regulatory standards and timely completion of services. • Provide "on-call" and off-shift support as needed. • Assess and implement improvements in productivity, quality, and cost. • Ensure employees have the necessary tools to perform their jobs effectively Minimum Qualifications • Considerable experience in a regulated or cGMP environment • May require state certification or licensure for specific roles • Experience with calibration, electronics, or related area. Preferred Qualifications • Associate’s degree in a technical discipline or certification in related area. • Previous experience leading a team of technicians or skilled trade professionals • Prior experience with CMMS Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process. Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $70,000.00 - $107,500.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.

Keywords: Resilience, Noblesville , Supervisor, Metrology, Engineering , West Chester, Indiana