Remarketing Operations Specialist (Remote US)
Company: OPENLANE
Location: Carmel
Posted on: April 1, 2026
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Job Description:
Who We Are: At OPENLANE we make wholesale easy so our customers
can be more successful. We’re a technology company building the
world’s most advanced—and uncomplicated—digital marketplace for
used vehicles. We’re a data company helping customers buy and sell
smarter with clear, actionable insights they can understand and
use. And we’re an innovation company accelerating the future of
wholesale remarketing through curiosity, collaboration, and an
entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue
challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our
customers’ experience. Smart Risk-Taking. We transform risk into
progress through data, experience, and intuition. Fearless
Ownership. We deliver what we promise and learn along the way. What
We Offer: Competitive pay Medical, dental, and vision benefits with
employer HSA contributions (US) and FSA options (US) Immediately
vested 401K (US) or RRSP (Canada) with company match Paid Vacation,
Personal, and Sick Time Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life
insurance, and AD&D (US) Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer Tuition
Reimbursement for eligible programs Opportunities to expand your
skill set and share your knowledge across a publicly traded, global
organization Company culture of internal promotions, diverse career
paths, and meaningful advancement We're Looking For: We are seeking
a Remarketing Operations Specialist with experience in vehicle
remarketing and customer service. You will be part of a dedicated
OPENLANE team responsible for the end to end vehicle remarketing
process. You will be involved in reviewing inspections,
facilitating the remarketing process, speaking with customers, and
collaborating with multiple departments. In this role, you will
have the opportunity to use your experience in automotive
expertise, vehicle remarketing and customer service excellence. The
ideal candidate will have 2 years of experience in customer-centric
roles and vehicle remarketing experience. You Are :
Customer-Obsessed. You prioritize delivering exceptional service to
customers, whether they are colleagues, inspectors, or clients in
the market. Detail-Oriented . Your strong attention to detail
ensures the accuracy and quality of inspections, reports, and
communication. Strategic. Your ability to understand complex issues
and collaborate with stakeholders allows you to identify and
implement effective solutions. You Will: Review OPENLANE
inspections and ensure they meet quality standards. Facilitate the
end to end remarketing process for vehicles through digital and
physical auction locations. Collaborate with multiple departments
throughout the process. Review vehicles for arbitration validity.
Identify opportunities to reduce financial impact. Speak with
customers and businesses via phone. Must-Have's: 2 years of
experience within a customer experience-type role. Strong attention
to detail. Dynamic approach adapting to changing requirements with
the ability to manage multiple opportunities concurrently.
Exceptional communication skills, both verbal and written. Vehicle
Remarketing experience. Mechanical automotive experience. Nice to
Have's: Familiarity with dealer-facing tools and technology.
Experience with arbitration resolution. Sound like a match? Apply
Now - We can't wait to hear from you! Compensation Range of Hourly:
$24.00 - $38.00
Keywords: OPENLANE, Noblesville , Remarketing Operations Specialist (Remote US), Customer Service & Call Center , Carmel, Indiana
