Office Lead
Company: Market District
Location: Noblesville
Posted on: May 4, 2024
Job Description:
Job SummaryThe Office Lead provides leadership in the
implementation and evaluation of the functions and processeswhich
control and manage the cash flow of the store to establish
accountability, minimize losses and maximize efficiency while
leading the office staff. The department and Team Members must
provide unparalleled customer service through prompt professional
and friendly service. Job Description
- Experience Required: 6 months to 1 year; Desire to become a
Team Leader.
- Experience Desired: Bookkeeping or accounting experience
helpful; Customer Service Experience; Knowledge of Market District
operational procedures
- Education Desired: High school diploma or equivalent
- Lifting Requirement: Up to 50 pounds
- Age Requirement: At least 18 years of ageJob Responsibilities
- Actively support a culture of safety which includes, but is not
limited to, food safety, Team Member safety and customer
safety.
- Display a commitment to learn about food and share food
knowledge with fellow team members and customers.
- Conduct business, at all times, with a clear understanding that
customer service is a significant point of difference for our
Company. Every interaction, whether with an internal or external
customer, is to be conducted with the highest degree of integrity
and with an understanding that the end result is to deliver service
in an unparalleled manner.
- Actively participate in, and promote, an environment which
embraces diversity, inclusion, and respect for Team Members,
Customers, Vendors, and the Community.
- Manage the cash flow of the store by tracking register and safe
balances daily to identify and resolve problems, minimize losses
and maximize the store's profits.
- Prepare accurate daily and weekly cash and sales reports and
send to Corporate weekly along with supporting documentation.
- Analyze Customer Satisfaction and Team Member Point of View
Surveys, identify areas needing improvement, and design programs
and procedures to meet objectives. Develop training methods and
programs to ensure the continuous development of Team Members and
department services in order to meet changing customer requirements
and the Company's business objectives.
- Develop and maintain communication processes with the Front End
Team Leader in order to maintain an efficient flow on the front end
regarding change, pickups, and reconciling clerks.
- Schedule staff and delegate work assignments for the office and
service center to ensure customer requirements are met.
- Manage lottery records and data to meet business
requirements.
- Delegate DFS duties to Team Members so that DFS business
objectives are met.
- Maintain records and paperwork according to state, federal, and
Company regulations.
- Maintain a safe and clean environment to ensure health and OSHA
regulations.
- Ensure that proper procedures are being followed so that store
meets out-of-stock percentage goal.
- Order office supplies by reviewing past and projected usage to
ensure supplies are available when needed. About UsAt Giant Eagle
Inc., we're more than just food, fuel and convenience. We're one
giant family of diverse and talented Team Members. Our people are
the heart and soul of our company. It's why we strive to create a
nurturing environment that offers countless career opportunities to
grow. Deep caring and solid family values are what makes us one of
the top work places for jobs in the Greater Pittsburgh, Cleveland,
Columbus and Indianapolis Areas. From our Warehouses to our
GetGo's, our grocery Stores through our Corporate home office, we
are working together to put food on shoppers' tables and smiles on
their faces. We're always searching for the best Team Members to
welcome to our family. We invite you to join our Giant Eagle
family. Come start a lasting career with us.
Keywords: Market District, Noblesville , Office Lead, Administration, Clerical , Noblesville, Indiana
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